FAQ

Do you ship internationally?

Yes, we ship internationally. Make sure to enter your entire international address in English characters. Don&apost forget the Postal Code!

How much does shipping cost?

It really depends on what/how much you order. Shipping ranges anywhere between $3 and $$$.

Can I exchange an item for a different size?

Yes. We want happy customers. If your gear doesn&apost fit as expected, we&aposll be happy to exchange it for a different size. Contact us and we&aposll help you get squared away.

Where is my package? The tracking information hasn&apost updated in a long time. Can you tell me where it is?

For customers in North America:

We only see the same tracking information as you. Domestic packages should be received within two weeks of shipping confirmation. Please contact us if you are a US customer and have not received your order after two weeks.

For international customers outside of the Americas:

We only see the same tracking information as you. International orders take much longer for shipping and processing. In some cases international orders can take up to 8 weeks from departure of the US to be delivered. If the tracking information was last in the US and hasn&apost updated recently, it is more than likely still making its way there. Once it arrives at that next destination, the package will be scanned and the tracking information will update. If it has been over 8 weeks since it has been updated, let us know and we can try shipping your order again at no additional cost to you.